National Association of Regional Councils

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Coordinated Service

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Issue: Coordinated Service Delivery

Background: This provision requires the establishment of a locally developed, coordinated public transit-human services transportation plan for all FTA human service transportation programs: Section 5310 Elderly Individuals and Individuals with Disabilities Program, Section 5316 Job Access and Reverse Commute Program and Section 5317 New Freedom Program. The human services transportation coordination provisions aim to improve transportation services for persons with disabilities, older adults, and individuals with lower incomes by ensuring that communities coordinate transportation resources provided through multiple federal programs. Coordination will enhance transportation access, minimize duplication of services, and facilitate the most appropriate cost-effective transportation possible with available resources. NARC supports and works to assist in the United We Ride effort. United We Ride is an interagency Federal national initiative that supports States and their localities in developing coordinated human service delivery systems. In addition to State coordination grants, United We Ride provides State and local agencies a transportation-coordination and planning self-assessment tool, technical assistance, and other resources to help their communities succeed.

Policy Recommendations:

• NARC will work to implement the SAFETEA-LU Human Services Coordination provision in a way helpful to MPOs and COGs.
• NARC will continue to support this effort through our participation in the United We Ride Consortium.